Acceptable use policy

Everyone on SendNext shares the same sending reputation. These rules keep emails landing in inboxes for all customers.

You must

• Only email people who opted in to hear from you.
• Include your real postal address and a working unsubscribe link (we add both automatically).
• Send from a domain you own and have verified.
• Remove people who unsubscribe, bounce or complain (we do this automatically).

You must not

• Use purchased, rented, scraped or shared lists.
• Send misleading subject lines or sender names.
• Send content that is illegal where you or your recipients are.
• Send phishing, malware or deceptive content.

Limits we enforce

Campaigns pause automatically when bounces go over 5%. Accounts with spam complaints over 0.1% are reviewed and may be paused.

Report abuse to [ABUSE EMAIL].